State Farm® Insurance Agent Matt McCoy

"Thank you so much! We’re thrilled to hear the process was smooth and that Austin took great care of you. Your support means a lot, and we’re always just a call away if you ever need us again."

"Thank you so much, Morgan! We’re so glad your experience with Austin and the rest of our team was a positive one. We pride ourselves on creating a welcoming, no-pressure environment and truly appreciate you recognizing that. Knowing you felt informed, cared for, and confident in your coverage means everything to us. Thanks again for the kind words and the recommendation — we’re always here if you need anything!"

"Hi Dakota! Thank you so much for the amazing review! We’re thrilled to hear that Mariah and Matt have made such a positive impact and that you enjoy working with our State Farm team. Your kind words mean a lot to us, and we look forward to continuing to provide next-level service for you!"

"Molly, we are so sorry to hear about your frustrating experience with our office and we sincerely apologize for the lack of communication. While recent corporate system changes have presented some major challenges, there’s no excuse for the delay in response. As the agency owner, I truly appreciate you bringing this to my attention. Please know that we are addressing the issue internally to ensure this doesn’t happen again. We did get your husband’s car transferred to another agent last week, and we appreciate your patience throughout the process. Thank you again for your feedback — it helps us improve."

"Hi Megan. We apologize for the inconvenience you are experiencing but we are not able to see your name in our system. Does your husband have the same last name? Can you please call our office with additional details? Or please reach out to State Farm Corporate as both corporate and the after hours team has the ability to cancel immediately as well as our office does directly. We would love to help you. "

"Thank you for your kind words! We're so glad to hear that Terri made the process easy and enjoyable. Her professionalism and friendly approach truly make a difference, and we’re happy she provided such a positive experience. We appreciate your support and look forward to assisting you again!"

"Scott, while some issues—like policy cancellations, billing, and certain account-level decisions—are handled at the State Farm corporate level, we understand how frustrating this situation must be. At the local office, we do our best to assist with questions and concerns as quickly as possible, but there are times where we’re limited in what we can control directly. That said, we’d still love the opportunity to look into this further and see if there’s anything we can do to help clear things up or advocate on your behalf. Feel free to give us a call or stop by—we’re here to help however we can."

"If you need assistance please reach out to us again as I cannot find you in our system under this profile name. "

"Thank you for the fantastic review! We’re thrilled to hear that Andres provided such a professional, knowledgeable, and caring experience while helping you find insurance coverage. His attention to detail and dedication to exceptional customer service truly set him apart. We’re so glad the process was smooth and stress-free for you. Your recommendation means a lot—thank you for choosing State Farm!"

"Thank you for your kind words! We're glad to hear Terry provided friendly and excellent customer service. We appreciate your support and look forward to assisting you again!"

"Thank you Tony for your support!"

"Andrew, we’re sorry to hear that your recent experiences with State Farm support didn’t reflect the level of service you’ve come to expect over the past 40 years. It’s important to clarify that some of the challenges you've encountered—like delays in follow-up or confusion around certain policy questions—are often tied to State Farm’s broader corporate systems and limitations, not necessarily the performance of our local team. Our office works within the framework provided by corporate, and unfortunately, there are times when those systems can create confusion or delays outside of our immediate control. That said, our team has always worked hard to provide honest, helpful support within the boundaries we’re given, and we appreciate you recognizing Dellaresa’s efforts. We're confident in the knowledge and professionalism of our staff, and we're proud of the care they show to our clients every day. We respect your decision to move your policies and wish you nothing but the best going forward. Should you ever need assistance in the future, we're always here."

"Samantha, we’re sorry to hear about the confusion and frustration around your policy changes. Please know that while our office always aims to handle requests quickly and accurately, some policy changes go through State Farm’s corporate systems, which can occasionally cause delays outside of our immediate control. As for your homeowners policy, we want to be clear that we would never intentionally cancel a policy without a direct request or written authorization. If there was a miscommunication or processing error, we’re more than willing to help investigate further and make sure everything is resolved appropriately. Please don’t hesitate to give us a call—we’re here to help make this right however we can."

"Summer, thank you so much for the kind words! We’re thrilled to hear that Terry provided excellent service—he truly goes above and beyond for our State Farm family. We appreciate your recommendation and are so glad you had a great experience with our team!"

"Hi Tracie! Thank you so much for the wonderful insurance review! We’re so glad to hear you’ve had a great experience with our State Farm office—and we’re always happy to answer all your questions! 😊 Your recommendation means a lot to us."

"Thank you for taking the time to leave such a kind review, Alex! We’re so glad to hear that Terri was thorough and kind while walking you through your home insurance quote. Providing clear and helpful service is what we strive for, and we’re happy she made a great impression. Please don’t hesitate to reach out if you need anything else! We will always be there for you!"

"Thank you, Bob, for your kind words! We’re thrilled to hear that Terri was able to assist you and your wife with the recent adjustments to your auto insurance. It’s always great when we can help our clients find savings that better match their needs. We truly appreciate your feedback, and we’ll be sure to pass along your compliments to Terri. If you need anything else, don’t hesitate to reach out. Thanks again for choosing us!"

"Thank you for the fantastic review! We're so glad to hear that Terri was able to provide you with an awesome insurance quote and help you save money. She truly goes the extra mile for our customers. We appreciate your feedback and are always here if you need anything else!"

"Brian, thank you so much for your kind words! We're so happy to hear that Andrés provided you with excellent service and clear, honest information. He truly cares about helping our State Farm family find the best insurance options, and we’re lucky to have him on our team! Your recommendation means a lot to us. If you ever need anything, we’re always here to help. We look forward to serving you for many years to come!"

"Thank you, Stacy! We truly appreciate your kind words. We're so glad to hear that Dellaresa took the time to go over your policies thoroughly and provided a great insurance experience. Your feedback means a lot to us, and we’re always here if you have any questions in the future. Thanks again for your support!"

"Thank you, Angel! We're so glad to hear that Jim provided you with excellent service and helped you find great rates for both auto and life insurance. We appreciate your recommendation!"

"Thank you, Zach! We're so glad to hear that Terri provided you with a great experience and clear explanations. We truly appreciate your kind words and your trust in our State Farm office here in Broken Arrow OK! We look forward to serving you & all of your insurance needs for many years to come!"

"Thank you for your kind words, Allen! We're so glad to hear that Patricia was helpful and provided you with great service. We truly appreciate your support and look forward to serving you & all of your insurance needs for many years to come!"